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Service Contracts Which Meet Your Individual Needs
 
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We offer customized Service Contracts to meet your business needs and provide you with fast, high-quality, cost-effective service options. Our service plans are the only factory certified Service Contracts available for our systems. 

Lumenis service contracts are available for all our current systems and accessories.  Our Service Contracts can provide you all of the following benefits to protect your investment: 
  • Lumenis trained and certified customer engineers
  • Factory certified parts
  • Unlimited technical support 
  • Priority on-site service 
  • Computerized service history and reports 
  • Predetermined costs for services 
  • Standard service for cost effectiveness 
  • Premium service to minimize downtime 
  • Discounts available for multi-year and multi-system combinations

Premium Service Contract
The Premium Service Contract provides comprehensive coverage, including all costs for emergency service, travel expenses and service parts including the laser tube and lamps (excludes IPL heads). This contract also includes a guarenteed two-business day response for ‘machine-down’ emergencies, as well as two preventative maintenance visits during the contract period.
 
Annual Maintenance Contracts
Annual Maintenance Contracts cover a single targeted repair cost, some of these include:

  • All parts and labor
  • Two PMs per year
  • Includes all travel cost
  • Response time commitments
  • Software updates 
  • Hardware ECO's
  • Safety updates 
  • Full safety inspections, calibration and alignments on each visit 
​Standard Service Contract
Lumenis provides contracts to fit your needs, mix and match, choosing from our annual maintenance contracts to build the service contract that is right for you.  
 
Learn More About Lumenis Service
 
 
Contact Service:
Online Form
or Phone US 877-LUMENIS
( 877-586-3647 )

View and Download:
Lumenis Service Information [PDF]
PB-1004381 Rev A