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Lumenis provides unparalleled service support for year round product reliability and performance, assuring our customers the attention, satisfaction and quality of service required for absolute care and assured peace of mind.   

Guaranteeing that your laser systems are up and operational 365 days of the year, every year, requires excellent service from a dedicated team of experts that you can trust. Lumenis Service can assure its customers unparalleled service support for product reliability and performance, offering the highest level of professionalism and dedication for complete customer satisfaction. 

Lumenis offers two types of service packages designed with the flexibility to meet the needs of each individual customer and at the same time guarantee top operational performance of your system throughout its entire life cycle.

Lumenis® Certified Service
Certified Service | Certified Engineers & Parts > Reliable Performance > Superior Value > Satisfied Customers

Optimize your investment in Lumenis’ world-leading innovation – choose the industry’s largest Service team with the deepest medical laser, light- and RF-based system expertise. Our Customer Engineers are fully certified, trained and updated on Lumenis technology to ensure compliance with government safety and performance standards.


As the original manufacturer, we are best equipped to provide service and certified parts to maximize the availability of your critical assets in active clinical settings, throughout your system’s lifecycle. We provide thorough and complete system servicing on each maintenance visit, backed by unsurpassed technological expertise and support at the local, regional and company level.

Our mission is to deliver a timely and effective response to your system maintenance needs – your satisfaction is our ultimate goal!

Lumenis World Wide Service
Lumenis Worldwide Since introducing the first laser photocoagulator to ophthalmology in 1970, Lumenis Vision has focused on providing ophthalmologists with innovative laser therapies to preserve and improve the sight of patients worldwide.

Find a Distributor


Subsidiaries

Headquarters

Lumenis Inc. – Main Office
2033 Gateway Place, Suite 200
San Jose, CA 95110
USA
Tel: 408-764-3000
Fax: 408-764-3999

Lumenis Inc.
1870 South Milestone Drive
Salt Lake City, Utah. 84104
USA
Tel: 801-656-2300
Fax: 801-972-4884

Europe

Lumenis (UK) Ltd.
418 Centennial Park, Elstree
Borehamwood, Hertfordshire WD6 3TN
United Kingdom
Contact Lumenis Aesthetics:
EMail: UKAesthetics@lumenis.com
Tel: +44(0)208 7364110
Fax: +44(0)- 2087364119


Lumenis (Germany) GmbH
Heinrich-Hertz-Str. 3
D-63303 Dreieich-Dreieichenhain
Germany
Tel: +49 (0)6103-8335-0
Fax: +49 (0)6103-8335-300

Lumenis (Italy) SRL
Via Giulio Vincenzo Bona 87
00156 Roma
Italy
Tel: +39 06 90 75 230
Fax: +39 06 90 75 269

Lumenis Holdings (Holland) BV
Locatellikade 1
1076 AZ Amsterdam
The Netherlands

China

Lumenis Ltd. China
4th floor, South Tower
Kerry Centre
No.1 Guang Hua Road
Chaoyang District
Beijing 100020
China
Tel: +86 10 57376677
Fax: +86 10 57376767

Lumenis (HK) Limited
Unit 2602, Miramar Tower
132 Nathan Road, TST, Kowloon
Hong Kong
Tel: +852 2174-2800
Fax: +852 2722-5151

Japan

Lumenis Japan Co. Ltd.

Tokyo office
5th floor K-3 Building,
1-14-3 Oi, Shinagawa-Ku
Tokyo, Japan
Zip: 140-0014
Tel: +81-3-4431-8300

Osaka Office
Central Shin-Osaka Building
2nd floor, 4-5-36 Miyahara
Yodogawa-ku, Osaka-shi
Osaka, Japan
Zip: 532-0003
Tel: +81-6-6350-7780

Nagoya Office
Nakato Marunouchi Building
2nd floor, 3-17-6,Marunouchi
Naka-Ku, Nagoya-shi,
Aichi, Japan
Zip: 460-0002
Tel: +81-52-971-2351

Fukuoka Office
Abundant 95 Building,
1st floor, 3-12-1 Hakataeki Higashi,
Hakata-Ku, Fukuoka-shi
Fukuoka, Japan
Zip: 812-0013
Tel: +81-92-412-5522

Sendai Office

Izumi Central Building, 204,
3-10-3 Izumi-chuo,
Izumi-ku, Sendai-shi
Miyagi, Japan
Zip: 981-3133
Tel: +81-22-772-5201

Asia Pacific - Other

Lumenis India Pvt Ltd
Unit 308,309
3rd floor, Suncity Business Tower,
Sector-54, Golf course road,
Gurgaon-122002
Haryana , India
Tel: +91-124-4210795

Lumenis (Australia) Pty Ltd
Level 1
1 Queens Rd
Melbourne, Victoria 3004
Tel : 61 (0)3 9863 7822

Lumenis (Singapore) Pte Ltd
Level 20, 16 Collyer Quay
Singapore 049318
Tel : 65 6818 9593
Fax: +65 6818 9600

Lumenis Korea Ltd
15th Floor, Kyobo Building 1,
Jongno, Jongno-Gu 110-714
Seoul, South Korea
Tel: + 82 2 2010 8855
Fax: + 82 2 2010 8899

More Information: Lumenis Service & Support

PB-2006798 Rev A